Call Center Operations Staff

Bring your account here and run it the way you see fit!

*Bring the agent you want and YOU decide what to pay them – at cost!
*Offer your client(s) a reduced rate on the services and you will still make more money for yourself.
*Choose the phone service you want to use (or we can help) and you pay for it – at cost!
*You have the option to execute legal contracts and make payments in/with our parent company Indigo Associates Ltd, a NV USA company

Use our El Salvador company or we will help you set up yours – your choice!

For Call Center Account Managers that want to service your accounts on your own, but not alone:

How much will this cost you ask?

Depending on how much you choose to pay your agents and supervisors in salary and incentive, fully costed.

If you need ONLY Spanish Speaking agents, we have them!.

This includes EVERYTHING but your phone bill:

• Indigo provided Payroll and Legal Services:
• Indigo Complete Payroll Services - Cost of Payroll, accrued vacation and severance + 4.0%
• Payroll Taxes - on total payroll and accrued + 4.0%
• Indigo Accounting and Payroll Services - Company pays and is responsible for funding, payment and legal
• Use of office facilities, Computers, Cubicles, Chairs, Headsets
• Redundant High-Speed Fiber Optic Internet (Atlantic & Pacific ISP)
• Use of Training Rooms and Conference Room
• IT Support, Hardware Support
• Janitorial Services, Armed Security
• General Facility Management overseeing
• Report issues observed to designated company representative
• Use of lockers during shifts
• Live Video Surveillance Security System
• Break Room Area, Ping Pong, Roku, PS3
• Biometric Timecard Payroll System
• Assistance with night staff Transportation (Required by labor law after 7pm)
• Cafeteria services on Employee’s Payroll deduction *optional
• Beach Spa and Hotel Membership Benefits and giveaways on good performance
• Cabin in volcano / Team Building activities and incentives offsite
• Initial HR Screening – we will find the people and team you need to run your operation
• All Legal, Accounting Services and Required Government Reporting
• Need a US Entity? We can assist you with that information and process
• Discount Long Distance VOIP Phone Service (detailed and exhaustive reporting data)
• Workforce Management and recruitment personnel if needed *
• HR Compliance included + ongoing Training as needed
• Legal Services for Employment contracts and terminations
• Including help in setting up 30-day Employee Trial Periods before Employment Contract and severance accruals.

**Have your own company and payroll and accounting services ? no problem. Pay only for the cubicles and get a discount.